Unlocking Capacity: Human-Agent Teams in Action
February 6, 2026
09:00 - 09:30 EST | 15:00 - 15:30 CET
🔊Giel Cuijpers, Microsoft
Register
How to close the capacity gap using
human-agent teams in Dynamics 365.
Hear from Giel Cuijpers, Sr. Partner Solution Architect at Microsoft, on how AI agents and organizational transformation are reshaping the future business processes. This session shows the transition from traditional organizational structures to agile, agent-driven enterprises, highlighting the critical role of governance, security, and human-agent collaboration.
You will see how integrating AI agents within D365 achieve new levels of productivity, close the capacity gap, and accelerate business value. We’ll discuss best practices for managing change, upskilling teams, and making sure AI is adopted responsibly. Whether you’re starting your ERP transformation or scaling innovation, this session gives you actionable insights to guide your organization into the next era of intelligent business operations with Microsoft.
Key Takeaways:
☑️ Understand the impact of AI agents on ERP transformation.
☑️ Explore governance and security best practices.
☑️ Enable new value through human-agent collaboration.
☑️ Get practical guidance for change management.
Who should attend?
We focus on leaders and specialists from mid-to-large organizations in the retail, manufacturing, finance, services, and public sectors, including:
- IT and business leaders driving digital transformation
- ERP and Dynamics 365 project teams
- Enterprise architects and solution consultants
- Change managers
- HR professionals
About Giel Cuijpers
Giel Cuijpers is a Senior Partner Solution Architect at Microsoft, specializing in AI Business Solutions. With deep expertise in Dynamics 365, Power Platform, and enterprise architecture, he drives innovation and partner success across EMEA. Giel brings over 15 years of experience in consulting, product management, and customer success, and is passionate about solving real-world challenges with cutting-edge technology.

