How Microsoft AI Agents Reshape Business Processes

Hear from Giel Cuijpers, Sr. Partner Solution Architect at Microsoft, on how AI agents and organizational transformation are reshaping the future business processes.

This session explores the journey from traditional organizational structures to agile, agent-driven enterprises, highlighting the critical role of governance, security, and human-agent collaboration. Learn how integrating AI agents within D365 can unlock new levels of productivity, close the capacity gap, and accelerate business value.

We’ll discuss best practices for managing change, upskilling teams, and ensuring responsible AI adoption. Whether you’re starting your ERP transformation or scaling innovation, this session provides actionable insights to help you lead your organization into the next era of intelligent business operations with Microsoft.

Key Takeaways:

☑️ Understand the impact of AI agents and processes working together.
☑️ Explore governance and security best practices for utilizing agents.
☑️ Enable new value through human-agent collaboration.
☑️ Get practical guidance about new Microsoft Agentic software.

Who should attend?
We focus on leaders and specialists from mid-to-large organizations in the retail, manufacturing, finance, services, and public sectors, including:

• IT and business leaders driving digital transformation
• ERP and Dynamics 365 project teams
• Enterprise architects and solution consultants
• Change managers
• HR professionals